Limiting risk and creating a competitive advantage by increasing supply chain resilience.
Faurecia Seating is the global leader in automotive seating components and complete seat design and assembly. Highly regarded throughout the automotive industry, they are an innovative producer of an extensive range of seat products. From seat covers, to foams and accessories, seat electronics and advanced mechatronic systems, they produce components for many of the world’s largest car brands, including BMW, Porsche, and Mercedes. As the number one manufacturer of seat structures and mechanisms for cars globally, spread across 74 production sites in 23 countries, the scale and nature of their business presents many challenges for their supply chain operations.
Their customers demand reliable and consistent deliveries of seat parts to sustain their JIT manufacturing processes. The nature of Faurecia’s operations results in a highly complex supply chain with three key challenges. Firstly, unexpected waiting times or extra distances travelled by carriers were resulting in additional carrier costs. Secondly, the costs of production line stops if a component’s supply is disrupted are very high. Thirdly, they incur high penalties for unanticipated late deliveries. By overcoming these 3 challenges, both customer satisfaction and profitability levels are likely to increase significantly.
So how does a company like Faurecia limit supply chain risk and create a competitive advantage by increasing resilience? Faurecia selected Shippeo to give them, their carriers and their customers instant access to predictive and real-time visibility of all deliveries and solution combines four processes to achieve this. Shippeo’s solution relies on advanced technologies and integrations with existing tools and systems, delivered in a simple and intuitive way.
Faurecia and Shippeo are operating the first real-time tracking system for land transportation in the automotive industry - based on a 140,000+ carrier network, and an innovative machine learning ETA calculation, specifically designed for road transport and its unique constraints. Successfully deployed to all European plants from Faurecia’s supply chain operations department in Poland, Shippeo is directly integrated with their existing systems, and tracks all European flows, regardless of region (Shippeo is present in 24 European countries) or language (25+ spoken amongst the Customer Support Team). Shippeo directly integrates with all 180 carriers using more than 40 tailored API connections, tracking 17,000 TOs per month. Over 40 users across chain use the platform each day. The portal is accessed approximately 1000 times per week.
Our customers, including BMW, Porsche and Mercedes, demand extremely reliable and consistent deliveries of our seat parts to sustain their JIT manufacturing processes. Shippeo not only allows us to better measure any transportation inefficiencies across our 74 production sites, it has also helped us optimize our costs. By tracking dwell times and anticipating delays, we can better avoid penalties and line stops. The platform’s also proven to be a useful resource optimizer, enabling refined tracking of any transportation inefficiencies, and providing the data needed to create optimal milk-runs, for example.
The platform isn’t just creating value for Faurecia. It also creates value for their partners and customers, both internal and external, improving customer satisfaction by better managing each party’s expectations. Apart from improving overall efficiencies across the supply chain, the real-time communications, sent automatically, allow Faurecia’s customer teams to take proactive measures swiftly and reduce any transportation risks.
Shippeo has been a direct source of cost optimization for Faurecia. By tracking dwell times anticipating delays, they can better avoid penalties and line stops. “Our customers, including BMW, Porsche and Mercedes, demand extremely reliable and consistent deliveries of our seat parts to sustain their JIT manufacturing processes,” says Faurecia’s BG FAS Transport Director at Dominik Sczepanski. “Shippeo not only allows us to better measure any transportation inefficiencies across our 74 production sites, it has also helped us optimize our costs. By tracking dwell times and anticipating delays, we can better avoid penalties and line stops. The platform’s also proven to be a useful resource optimizer, enabling refined tracking of any transportation inefficiencies, and providing the data needed to create optimal milk-runs, for example."
Highly complex supply chain leads to frequent and significant unexpected carrier costs, and penalties from production line halts and late deliveries.
Faurecia and Shippeo are operating the first real-time tracking system for land transportation in the automotive industry.
Using automation and artificial intelligence to provide end-to-end visibility of its delivery operations from factory to customer.
Building customer-centric supply chains powered by transportation visibility.
S'appuyer sur les données en temps réel pour optimiser les supply chains de ses clients tout en augmentant la visibilité, l'efficacité et la résilience.
Améliorer la satisfaction client avec une offre de service premium et réduire les coûts grâce à une meilleure visibilité et de nouvelles capacités de tracking des colis.
Führender Fruchtsaftanbieter verbessert das Kundenerlebnis und reduziert seinen ökologischen Fußabdruck.
Nutzung der Real-Time Transport Visibility zur Optimierung der logistischen Abläufe bei gleichzeitiger Verbesserung der pünktlichen Lieferungen an die Kunden.