As the bar for data privacy continues to be raised through increased consumer protections and regulation such as the GDPR, SaaS providers must design solutions with best practice data management built into a product’s foundations.
By connecting to a transportation visibility solution, stakeholders are able to share their data with their partners or clients to optimize operations with increased performance and lower costs. However, this creates the potential for data to be misused.
In addition, many road-transportation carriers are family-owned businesses, passed down over generations. Some are immensely proud of their heritage and history of delivering excellent on-time delivery performance. The prospect of being monitored creates a sense of mistrust and can often be initially met with resistance and fear that this data could somehow be used against them.
Given that carriers are core partners for road transportation in logistics (used for 70% of worldwide freight movements), a carrier’s willingness to integrate with a real-time transportation visibility platform is paramount to accelerating ROI for a visibility project.
They want to know what the GPS data will be used for, where and how securely it will be stored, and whether it will eventually be deleted. Alleviating these concerns is a critical element of the onboarding process, as the implications for ongoing user adherence can be significant. Shippeo helps to alleviate carrier concerns by ensuring high standards and following best practices when managing data.
Best practices for managing data used by Shippeo:
LTL transportation can raise data privacy concerns since carriers are carrying goods for several customers in the same shipment. This results in carriers often opting not to share tracking data because:
It’s a hot topic for many carriers, and Shippeo is able to address their concerns by sharing their data responsibly by:
Obtaining reliable ETAs for LTL flows can also be challenging, as additional time is added at cross-docks and delivery sites for other customers. However Shippeo improves ETA accuracy for multi-shipper LTL by:
When it comes to tracking supply chain shipments, Shippeo’s real-time transportation visibility (RTTV) platform ensures 100% GDPR compliance when handling sensitive GPS data from your carriers, with data transfers and storage hosted only on European servers.
Unlike some providers, no tracking data is sold to other RTTV platforms, TMS or data aggregators and carrier GPS positions are only tracked when strictly necessary, starting 1 hour before a loading slot - not 50km before reaching a loading point.
Shippeo’s is also the only provider that offers a clear and secure data management framework for you and your carriers. For more information on how Shippeo manages data or to see a demo please feel free to get in touch with our team of specialists.
Learn about how to overcome the challenges of integrating and onboarding carriers and why it’s crucial for visibility project ROI to overcome them.
Consultez notre Politique de Confidentialité pour plus de détails sur l'utilisation et le stockage de vos données personnelles.