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Castorama
Retail

Castorama

Objectively measuring carrier performance to optimize logistics operations.

November 24, 2020

Retail stores

104

Total area of warehouses

300 000 m²

Loads per year

70,000

The immediate challenge for automakers with vehicles already in transit is how to manage these shipments given the new tariffs. For example, Volkswagen has temporarily halted rail shipments.

  • It’s now clearer that logistics agility is no longer a “nice to have”. It’s essential. Indeed, it's a competitive advantage, especially as pressure on global supply chains increases, as shown by the GSCPI graph below…
  • The above index measures stress in global supply chains, combining data on.
  • Potential variations and delays aside, the focus must switch to determining the appropriate value of the foreign-made portion of the vehicle.

Leading French DIY tools and supplies retailer

Castorama, a retailer of DIY and home improvement tools and supplies, and part of the British group Kingfisher, relies on Shippeo to automatically capture information and objectively measure delivery performance.

A manual mission for carriers

Before using Shippeo, Castorama's carriers had to manually input arrival times and other delivery information after each of their 70,000 yearly deliveries were completed. However, this information was often entered hours, or sometimes even weeks, after a delivery had taken place. As a consequence, because most times shown on Castorama's TMS were not objective, this data was not reliable.

“Shippeo allows us to be proactive and dynamic with our logistics operations. We have moved from a manual approach to a completely automated system that captures delivery information instantly.”
Philippe Duhamel

Transportation Manager

Automation brings reliability

Thanks to Shippeo, Castorama now automatically captures delivery information via GPS and geofencing, which not only eliminates the need to have carriers manually enter information, but also allows them to reliably measure the performance of their carriers as well as their logistics operations. In addition, warehouse staff are now able to communicate on shipment arrival times more proactively with their 104 stores.

Quick Overview

Problem

Carrier arrival time data recorded manually, often inaccurate and completed retrospectively.

Solution

Automatic capture of delivery information via GPS and geofencing.

Key Metrics

  • Carrier performance improvements
  • Reduced turnaround times
  • Decreased delays
  • Reduced costs

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