In order to protect your privacy, Shippeo makes every effort to protect the confidentiality of your personal information. This Privacy Policy (the "Privacy Policy") is intended to inform you on how Shippeo processes your personal information (your "Personal Data"), which Shippeo may collect when you use the website www.shippeo.com (the "Site"). By browsing the Site, you agree to the terms and conditions of the Privacy Policy. In the event of any disagreement with any of the provisions of the Privacy Policy, please do not browse the Site and / or do not use Shippeo's Services. We invite you to take the time to read the Privacy Policy in its entirety. We are available to answer any questions you may have at dpo@shippeo.com, in particular in the exercise of your rights to your personal data described in Article 6 below.

Article 1 - General Provisions

Data controller

The person responsible for the processing of your Personal Data is Shippeo ("Shippeo" or "We").

Terms and conditions

In the event that you or your employer subscribed to Shippeo's Terms and Conditions, the Privacy Policy is an integral part of it and must be read in conjunction with them (which can be accessed via this link: https://www.shippeo.com/en/terms-and-conditions).

Applicable law

The Privacy Policy is governed by the amended Law No. 78-17 of January 6th 1978 and its implementation texts (hereinafter the "Data Protection Act"), General Data Protection Regulation No. 2016/679 adopted in the European Union ("GDPR"), Directive 2002/58 / EC of 12 July 2002 on privacy and electronic communications (hereinafter the "EPrivacy Directive"), as well as any legislative act and / or regulation under French law or European law applicable in France to modify or replace the Data Protection Act or the ePrivacy Directive.

Links to third party websites

Our Site may contain or use links to websites, mobile apps, products or services that are operated by third parties (including advertising sites, Shippeo partners or social networks). We remind you that the Privacy Policy does not extend to those third parties over whom Shippeo has no control and for which we cannot be held liable. We encourage you to read the privacy policies, procedures and practices of these third parties.

Privacy and protection of minors

Our Site and Services are not intended for minors and are exclusively for persons over the age of eighteen (18) with legal capacity. We do not collect or process personal data about minors through our services. In the event that we are informed of the processing of Personal Data of minors, we will take the appropriate measures to permanently delete this data from our servers.

Article 2 - The personal data we collect

The Privacy Policy applies to personal data that we may collect from you or about you (as defined below), from the following sources:

  • Navigation on the Shippeo Site (in particular when using one of its functionalities, when logging into a user account, in response to the submission of a demonstration request form, contact form or registration to an event, the consultation and downloading of resources available on the Site);
  • Registration to a Shippeo Newsletter;
  • Receive and send e-mails, text messages and other electronic communication between Shippeo and you, through the chat feature.

Depending on your use of the Site, Shippeo's resources and services and the purposes of your interactions with Shippeo, we may collect different types of personal data about you (your "Personal Data"):

  • Identification data (surname, first name, etc.);
  • Professional contact details (e-mail address, telephone number, etc.);
  • Data relating to the traffic and use of the Shippeo Site;
  • Comments and interactions with Shippeo Customer Relationship Management Services;
  • Information from a social network.

Article 3 - Use of your personal data by Shippeo

We collect and use your Personal Data for the purposes described below, depending on your use of Shippeo Services and your interactions with Shippeo:

  • Provide the Shippeo services to which you subscribe and / or use (providing a demonstration of our services, answering your requests for information, sending newsletters, sending downloadable documents, etc.);
  • Ensure the proper functioning and security of our Site and our information systems, in relation with our subcontractors and potential partners;
  • Manage Shippeo's customer and prospect files and relationships;
  • Satisfy the legitimate interests of Shippeo, for example, to improve the quality of Shippeo services and the Site or to allow Shippeo and / or its business partners, unless you object, to inform you of its news and offers related to its Services or those of its business partners;
  • To comply with the law, the regulations, and the requests and legal orders applicable to Shippeo.

Article 4 - Transmission of data

We will not sell, trade, rent or transfer your Personal Data in any other way, without your consent, which will have been given after you have received prior information, except for the cases listed below:

Within Shippeo: we may share your Personal Data within Shippeo to ensure the proper functioning of our Site and related features, as well as our relationship with our customers, prospects or users of the Site;

With third-party providers: we may communicate your Personal Data to third parties in or outside the European Union, in particular in the context of offers or joint services, as well as to help us operate the Site;

With third parties for legal reasons: in the event that Shippeo would be required to comply with laws and regulations and / or lawful requests and orders or if permitted by law (that is, for the protection and the defense of rights, a situation that threatens life, health or safety, etc.).

We always require these third parties to provide sufficient guarantees of confidentiality and security and to take the physical, organizational and technical measures necessary to protect and secure your Personal Data, in accordance with the legislation in force. Possible transfers of your Personal Data outside the European Union are governed by the mechanisms validated by the European Commission or the competent authorities.

Article 5 - How we protect your personal data

Shippeo secures your Personal Data by putting in place appropriate physical, organizational and technical measures to prevent unauthorized access, alteration, use, disclosure, modification or destruction in accordance with the Applicable Law. These measures include the use of encryption technology.

Only our employees and contractors who must necessarily process your Personal Data in accordance with the purposes described in Article 3 above are authorized to access it under strict conditions of confidentiality and security.

Although Shippeo implements all possible measures to protect your personal data, we cannot guarantee the security of information transmitted to our Site during their transit via the Internet using an unsecured protocol.

Article 6 - Your rights on your personal data

Access, rectification, update and deletion of your Personal Data. In the cases provided by the Applicable Law, you may request access to your Personal Data held and processed by Shippeo, consult them, obtain a paper or electronic copy and request correction, updating or deletion. You can exercise these rights by sending a written request, accompanied by a copy of your ID to the contacts mentioned in Article 9 "Contact Us". We will endeavor to respond to your requests as soon as possible and under the conditions provided by applicable law. However, in some cases, we may not be able to respond favorably to meeting our legal or contractual obligations.

Opposition. You can, at any time, ask to no longer receive information or offers, either by writing to us at one of the addresses indicated in Article 9 "Contact us", or following the unsubscription process described in the received messages. In certain cases, the exercise of your right of opposition may result in a modification of the terms of supply of our services or the operation of the Site, if your Personal Data is necessary in the context of these.

Portability. In the cases provided by the Applicable Law, you can also exercise your right to portability, by writing to us at the coordinates indicated in Article 9 "Contact Us". We will endeavor to respond to your requests as soon as possible and under the conditions provided by applicable law. However, in some cases, we may not be able to respond favorably to meeting our legal or contractual obligations.

Claim to a Control Authority. Without prejudice to any other legal process, you have the right to lodge a complaint with the supervisory authority of the country of the European Union in which you reside, work or in which you judge that a violation of your rights would have been committed.

Article 7 - Use of cookies

7.1 What is a cookie?

When you use our Site, information about your browsing and your device (computer, tablet, smartphone, etc.) may be recorded using small text files "Cookies" installed on your device through your Internet browser, subject to the choices you have made about Cookies that you may change at any time (see "Your Cooking Choices" section below).

Only the issuer of a Cookie is likely to access this Cookie and read or modify information contained therein. The information about you contained in the Cookies we use is not passed on to third parties other than our subcontractors, when necessary, for the purpose of providing our Services. We do not transmit this data to other third parties.

7.2 Which cookies are used by Shippeo and for what purposes?

When you browse our Site, we and, as the case may be, the service providers acting on our behalf, may be required, subject to your choice, to install various cookies in your terminal, allowing us to recognize the browser of your terminal during the period of validity of the relevant Cookie. The Cookies we issue are used for the purposes described below, subject to the choices you have made about Cookies that you may change at any time (see "Your Cookies Choices" section below).

7.3 Your choices regarding cookies

‍You may at any time configure your browser to choose to accept, restrict or disable all or part of the Cookies. You have the option to delete all cookies already stored on your computer. Your browser can also be set to notify you when cookies are placed in your device and ask you to accept them or not (case by case or in full). Each browser is different, refer to the "help" menu of your browser for more information on how you can set it. We remind you, however, that the deactivation of all or part of the Cookies is likely to disrupt the normal operation of our Site and some of its features.

Where applicable, you may use the cookie objection tools deployed by our third-party service providers, as described in "7.2 Which cookies are used by Shippeo and for what purposes?" above.

Article 8 - Retention period for collected data

We keep your personal data only for the time necessary to satisfy the different purposes set out in Article 3 above, except in cases where (i) you request us to delete them before the expiry of this period, subject to the conditions imposed by the Applicable Law, and (ii) where the law authorizes or requires us to keep them longer.

Article 9 - Modification of the Privacy Policy

Shippeo reserves the right to make changes to the Privacy Policy at any time. You will be notified beforehand by publishing a notification on the homepage of the Site. We encourage you to check this page regularly for updates and to stay informed about the measures we take to protect your personal information. You acknowledge and agree that it is your responsibility to regularly consult our Site to become aware of the changes made to it, in particular within the Privacy Policy.

Article 10 - Contact us

To exercise your rights or any questions relating to the Privacy Policy, please contact us at the e-mail address dpo@shippeo.com or at the postal address 60, rue d'Hauteville, 75010 Paris.

The Privacy Policy was last updated on June 9th, 2022.

In order to protect your privacy, Shippeo makes every effort to protect the confidentiality of your personal data. This Privacy Policy (the "Privacy Policy") is intended to inform you on how Shippeo processes your personal data (your "Personal Data"), which Shippeo may collect when you use the website www.shippeo.com or any other applications or websites that link to this Privacy Policy (collectively, the “Services”). In the event of any disagreement with any of the provisions of the Privacy Policy, please do not use the Services. We invite you to take the time to read the Privacy Policy in its entirety. We are available to answer any questions you may have at dpo@shippeo.com, in particular in the exercise of your rights to your Personal Data described in Article 6 below.

Article 1 - General Provisions

Data processing manager

The person responsible for the processing of your Personal Data is Shippeo ("Shippeo" or "We").

Terms and conditions

In the event that you or your employer subscribed to Shippeo's Terms of Use, the Privacy Policy is an integral part of it and must be read in conjunction with them (which can be accessed via this link: https://www.shippeo.com/legal-documents/en-terms-of-use).

Links to third party websites

The Services may contain or use links to websites, mobile apps, products or services that are operated by third parties (including advertising sites, Shippeo partners or social networks). We remind you that the Privacy Policy does not extend to those third parties over whom Shippeo has no control and for which we cannot be held liable. We encourage you to read the privacy policies, procedures and practices of these third parties.

Article 2 - The Personal Data we collect

The Privacy Policy applies to Personal Data that we may collect from you or about you (as defined below), from the following sources:

  • Use of the Services (including browsing the website, using the mobile application, when logging into a user account, in response to the submission of a demonstration request form, contact form or registration to an event, the consultation and downloading of resources available on the Site);
  • Registering to receive a Shippeo Newsletter;
  • Communicating with us (including when you send us e-mails, text messages, or other electronic communications from you, such as through the chat feature).
Personal Data we collect directly from you

Depending on your use of the Services and the context of your interactions with Shippeo, we may collect different types of Personal Data about you, including:

  • Identification data (surname, first name, etc.);
  • Professional contact details (e-mail address, telephone number, etc.);
  • Comments and interactions with Shippeo Customer Relationship Management Services (questions or comments you send us via e-mail or another method)
Personal Data we collect automatically

When you use the Services, we automatically collect the following types of Personal Data about you, including through the use of “cookies”:

  • Technical data collected from your computer or mobile device (such as your IP address, browser type, operating system, etc.);
  • Information about your usage of the Services (such as the pages you visit when browsing www.shippeo.com, how you interact with the Services, how often you use the Services, websites you access before and after accessing the services);
  • Location data (precise location data collected through the Services in connection with a transportation order, as described in more detail in the Terms of Use [LINK], including when the mobile application is opened and GPS functionality is enabled in the mobile device);
  • Data we generate as a result of your use of the Services (such as our understanding of your interests as a result of how you interact with the Services, whether you are a regular or occasional user of the Services, etc.)

For more information about cookies and similar tracking technologies and how we use them on the Services, please refer to Article 7 below.

Personal Data we obtain from other sources

The following are examples of the categories of Personal Data we collect from other sources, including from social media networks:

  • Identification data (surname, first name);
  • Contact details (e-mail address, telephone number);
  • Preferences and details about interactions with the third party service.

Article 3 - Use of your Personal Data by Shippeo

We collect and use your Personal Data for the purposes described below, depending on your use of the Services and your interactions with us:

  • Provide the Shippeo services to which you subscribe and / or use (providing location tracking in connection with a transportation order, providing a demonstration of our services, answering your requests for information, sending newsletters, sending downloadable documents, etc.);
  • Ensure the proper functioning and security of our Site and our information systems, in relation with our subcontractors and potential partners;
  • Manage Shippeo's customer and prospect files and relationships;
  • Satisfy the legitimate interests of Shippeo, for example, to improve the quality of Shippeo services and the Site or to allow Shippeo and / or its business partners, unless you object, to inform you of its news and offers related to its Services or those of its business partners;
  • To comply with the law, the regulations, and the requests and legal orders applicable to Shippeo.

Please note that we may anonymize data such that it cannot be linked to an individual. Data that has been anonymized is no longer considered Personal Data and may be subsequently used or shared for any purpose.

Article 4 - Transmission of data

We may share your Personal Data in the following circumstances:

Within Shippeo: we may share your Personal Data within Shippeo to ensure the proper functioning of our Site and related features, as well as our relationship with our customers, prospects or users of the Services;

With third-party providers: we may communicate your Personal Data to third parties in or outside the European Union, in particular in the context of offers or joint services, as well as to help us operate the Services;

With affiliates or in the event of a change of ownership: we may share your Personal Data with our corporate affiliates in connection with the purposes described in this Privacy Policy, including to help operate or provide our Services. In the event we are involved in a bankruptcy, merger, acquisition, reorganization, or sale of assets, your Personal Data may be transferred in connection with such transaction, in which case this Privacy Policy will apply to your Personal Data as transferred to the new entity.

With third parties for legal reasons: in the event that Shippeo would be required to comply with laws and regulations and / or lawful requests and orders or if permitted by law (that is, for the protection and the defense of rights, a situation that threatens life, health or safety, etc.).

We require these third parties to provide sufficient guarantees of confidentiality and security and to take the physical, organizational and technical measures necessary to protect and secure your Personal Data, in accordance with applicable laws. Possible transfers of your Personal Data outside the European Union are governed by the mechanisms validated by the European Commission or the competent authorities.

Article 5 - How we protect your Personal Data

Shippeo secures your Personal Data by putting in place appropriate physical, organizational and technical measures to prevent unauthorized access, alteration, use, disclosure, modification or destruction in accordance with applicable laws.

Only our employees and contractors who must necessarily process your Personal Data in accordance with the purposes described in Article 3 above are authorized to access it under strict conditions of confidentiality and security.

Although Shippeo implements measures to protect your Personal Data, we cannot guarantee the security of information transmitted to our Site during their transit via the Internet using an unsecured protocol.

Article 6 - Your rights

Where applicable under local law, you may have the following rights with respect to your Personal Data:

Access, rectification, update and deletion of your Personal Data. Where applicable, you may request access to your Personal Data held and processed by Shippeo, obtain a paper or electronic copy and request correction of, updates to or deletion of your Personal Data. You can exercise these rights by sending a written request to the contact information mentioned in Article 9 "Contact Us". We will endeavor to respond to your requests as soon as possible and under the conditions provided by applicable law. In order to fulfill your request, we may request that you verify your identity directly with us. However, in some cases, we may not be able to respond favorably to meeting our legal or contractual obligations.

Opposition. You can, at any time, ask to no longer receive information or offers, either by writing to us at one of the addresses indicated in Article 9 "Contact us", or following the unsubscription process described in the received messages. In certain cases, the exercise of your right of opposition may result in a modification of the terms of supply or operation of our Services, if your Personal Data is necessary to provide certain functionality of the Services.

Portability. Where applicable, you can also exercise your right to portability, by writing to us at the contact information indicated in Article 9 "Contact Us". We will endeavor to respond to your requests as soon as possible and under the conditions provided by applicable law. In order to fulfill your request, we may request that you verify your identity directly with us. However, in some cases, we may not be able to respond favorably to meeting our legal or contractual obligations.

Complaint. Without prejudice to any other legal process, you have the right to lodge a complaint with the appropriate supervisory authority.

Article 7 - Use of cookies

7.1 What is a cookie?

When you use our Services, information about your browsing and your device (computer, tablet, smartphone, etc.) may be recorded using small text files called "Cookies", which are placed on your device through your Internet browser, subject to the choices you have made about Cookies that you may change at any time (see "Your Cookie Choices" section below).

Only the issuer of a Cookie is likely to access this Cookie and read or modify information contained therein. The information about you contained in the Cookies we use is not passed on to third parties other than our subcontractors, when necessary, for the purpose of providing our Services. We do not transmit this data to other third parties.

7.2 Which cookies are used by Shippeo and for what purposes?

When you browse our Site, we and, as the case may be, the service providers acting on our behalf, may be required, subject to your choice, to install various cookies in your terminal, allowing us to recognize the browser of your terminal during the period of validity of the relevant Cookie. The Cookies we issue are used for the purposes described below, subject to the choices you have made about Cookies that you may change at any time (see "Your choices regarding cookies" section below).

7.3 Your choices regarding cookies

You may at any time configure your browser to choose to accept, restrict or disable all or part of the Cookies. You have the option to delete all cookies already stored on your computer. Your browser can also be set to notify you when cookies are placed in your device and ask you to accept them or not (case by case or in full). Each browser is different, refer to the "help" menu of your browser for more information on how you can set it. We remind you, however, that the deactivation of all or part of the Cookies is likely to disrupt the normal operation of our Site and some of its features.

Where applicable, you may use the cookie opt-out tools deployed by our third-party service providers, as described in "7.2 Which cookies are used by Shippeo and for what purposes?" above.

Article 8 - Retention period for collected data

We keep your Personal Data only for the time necessary to satisfy the different purposes set out in Article 3 above, except in cases where (i) you request us to delete them before the expiration of this period, subject to applicable laws, or (ii) where necessary to comply with record retention requirements under applicable law or defend or bring any existing or potential legal claims.

Article 9 - Modification of the Privacy Policy

Shippeo reserves the right to make changes to the Privacy Policy at any time, in which case we will publish a notification on the homepage of www.shippeo.com. We encourage you to check this page regularly for updates and to stay informed about the measures we take to protect your Personal Data. You acknowledge and agree that it is your responsibility to regularly consult our Site to become aware of the changes made to it, in particular within the Privacy Policy.

Article 10 - Contact us

To exercise your rights or contact us with any questions relating to the Privacy Policy, please contact us at the e-mail address dpo@shippeo.com or at the postal address 60, rue d'Hauteville, 75010 Paris.

Article 11 – Additional Disclosures for California Consumers

These disclosures describe how we collect, use, process, and disclose Personal Data of California consumers in the context of the Services (as defined above), as well as the rights you may have under California law. These disclosures are intended to supplement the Privacy Policy with information required by the California Consumer Privacy Act (“CCPA”).

Personal Data we collect

California law requires that we describe the Personal Data we collect about California consumers, including by identifying specific categories of data. We collect Personal Data directly from consumers, automatically when consumers use our Services, and from other sources (such as social media networks). As we describe in more detail in Article 2 above, we have collected the following categories of Personal Data in the past 12 months:

  • Identifiers (e.g., name, email address);
  • Internet or other electronic network activity information (e.g., technical data such as your IP address, browser type, operating system, etc.; information about your usage of the Services);
  • Geolocation data (e.g., precise location data collected through the Services in connection with a transportation order as described in more detail in the Terms of Use [LINK], including when the mobile application is opened and GPS functionality is enabled in the mobile device);
  • Professional or employment-related information (e.g., name of employer, professional contact details such as work email or phone number);
  • Inferences drawn from the categories above (e.g., data generated as a result of the usage of the Services).

For information about our business or commercial purpose(s) for collecting, or possibly sharing, your Personal Data, please refer to Article 3 above, “Use of your Personal Data by Shippeo”.

How we share Personal Data

We may share your Personal Data with third parties as described in Article 4 above, “Transmission of data”. We do not sell Personal Data, nor do we sell the Personal Data of consumers under the age of 16. California law also requires that we provide you with information about certain disclosures of Personal Data to third parties, where the disclosures are made for “business purposes,” such as disclosures to service providers. We disclose the following types of Personal Data for our business purposes:

Please note that we may also disclose any category of Personal Data in the event of a change of ownership or with third parties for legal reasons, as described in more detail above in Article 4.

California Rights

California law grants certain rights to California consumers. These include the rights to

  • Access specific pieces of Personal Data (“Right to Access”)
  • Learn about how we process and share Personal Data (“Right to Know”)
  • Request deletion of Personal Data we collected from you (“Right to Request Deletion”)
  • Opt out of “sales” of Personal Data, as that term is defined under California law
  • Not to be denied goods or services for exercising these rights

To exercise the Right to Access, Right to Know, or Right to Request Deletion: please contact us at dpo@shippeo.com or by letter sent to the following address: Shippeo – Département juridique, 60-62 rue d’Hauteville, 75010 Paris, France. Only you or a person that you authorize to act on your behalf may make a request related to your Personal Data. A request to exercise any of these rights must (1) provide sufficient information that allows us to reasonably verify that you are the person about whom we collected Personal Data (or an authorized representative of that person); and (2) describe your request with sufficient detail that allows us to understand, evaluate, and respond to your request. After you submit a request, we may contact you and require that you provide additional information to verify your identity, depending on the context and nature of the specific request. 

Authorized agents wishing to submit requests on behalf of a consumer should submit requests to dpo@shippeo.com or by letter sent to the following address: Shippeo – Département juridique, 60-62 rue d’Hauteville, 75010 Paris, France along with a copy of the consumer’s signed authorization designating you as their agent. At our discretion, we may additionally contact the consumer directly to either verify their identity or confirm that they authorized the agent to submit the request on the consumer’s behalf.

The Privacy Policy was last updated on June 8th 2022.

Soucieux de préserver votre vie privée, Shippeo met tout en œuvre pour protéger la confidentialité de vos informations personnelles. La présente politique de confidentialité (la « Politique de Confidentialité ») a pour but de vous informer sur la manière dont Shippeo traite vos informations personnelles (vos « Données Personnelles »), que Shippeo est susceptible de recueillir à l’occasion de votre navigation sur le site internet www.shippeo.com (le « Site »). En naviguant sur le Site, vous acceptez les termes et conditions de la Politique de Confidentialité. En cas de désaccord avec l’une ou l’autre des dispositions de la Politique de Confidentialité, nous vous prions de ne pas naviguer sur le Site et/ou de ne pas utiliser les Services de Shippeo.Nous vous invitons à prendre le temps de lire la Politique de Confidentialité dans son intégralité. Nous sommes disponibles pour répondre à vos éventuelles questions à l’adresse dpo@shippeo.com, notamment dans le cadre de l’exercice de vos droits sur vos données personnelles décrits à l’Article 6 ci-dessous.

Article 1 - Dispositions Générales

Responsable de traitement

Le responsable de traitement de vos Données Personnelles est la société Shippeo («Shippeo» ou «Nous»).

Conditions Générales

Dans l’hypothèse où vous avez ou votre employeur a souscrit aux Conditions Générales de Shippeo, la Politique de Confidentialité en fait partie intégrante et doit être lue conjointement à celles-ci (qui sont accessibles suivant ce lien : https://www.shippeo.com/fr/cgu).

Loi Applicable

La Politique de Confidentialité est régie par la Loi n° 78-17 du 6 Janvier 1978 modifiée et ses textes d’application (ci-après la « Loi Informatique et Libertés »), Règlement Général sur la Protection des Données n°2016/679 adopté au sein de l’Union Européenne (« RGPD »), la Directive 2002/58/CE du 12 juillet 2002 concernant la vie privée et communications électroniques (ci-après la « Directive EPrivacy »), ainsi que tout acte législatif et/ou réglementaire de droit français ou de droit européen applicable en France appelé à modifier ou à remplacer la Loi Informatique et Libertés ou la Directive ePrivacy.

Liens vers des sites internet tiers

Notre Site peut contenir ou utiliser des liens renvoyant vers des sites internet, applications mobiles, produits ou services qui sont exploités par des tiers (notamment des sites publicitaires, de partenaires de Shippeo ou des réseaux sociaux). Nous vous rappelons que la Politique de Confidentialité ne s’étend pas à ces tiers sur lesquels Shippeo n’a aucun contrôle et pour lesquels nous ne pouvons être tenus responsables. Nous vous encourageons à prendre connaissance des politiques de confidentialité, procédures et pratiques de ces tiers.

Vie privée et protection des mineurs

Notre Site et nos services ne sont pas destinés aux mineurs et sont exclusivement réservées à des personnes âgées de plus de dix-huit (18) ans révolus et disposant de la capacité juridique. Nous ne collectons, ni ne traitons pas à notre connaissance de données personnelles relatives à des mineurs à travers nos services. Dans l’hypothèse où nous serions informés du traitement de Données Personnelles de mineurs, nous prendrions les mesures appropriées afin de supprimer de manière définitive ces données de nos serveurs.

Article 2 - Les données personnelles que nous recueillons

La Politique de Confidentialité s’applique aux données personnelles que nous sommes susceptibles de recueillir auprès de vous ou à votre sujet (telles que définies ci-après), à partir des sources suivantes :

  • Navigation sur le Site Shippeo (notamment lors de l’utilisation de l’une de ses fonctionnalités, via la connexion à un compte utilisateur, la réponse à un formulaire de demande de démonstration ou d’inscription à un évènement, la consultation et le téléchargement des ressources disponibles sur le Site, la réponse à un formulaire de contact) ;
  • Inscription à une Newsletter de Shippeo ;
  • Réception et envoi de courriers électroniques, messages textes et autres messages électroniques entre Shippeo et vous, à travers la fonctionnalité de chat.

Selon votre utilisation du Site, des ressources et des services de Shippeo et des finalités de vos interactions avec Shippeo, nous sommes susceptibles de recueillir différents types de données personnelles vous concernant (vos « Données Personnelles ») :

  • Données d’identification (nom, prénom, etc.) ;
  • Coordonnées professionnelles (adresse e-mail, numéro de téléphone, etc.) ;
  • Données relatives au trafic et à l’utilisation du Site Shippeo ;
  • Commentaires et interactions avec les services de gestion des relations clients par Shippeo ;
  • Information provenant d’un réseau social.

Article 3 - Utilisation de vos données personnelles par Shippeo

Nous recueillons et utilisons vos Données Personnelles pour les finalités décrites ci-dessous, selon votre utilisation des Services Shippeo et vos interactions avec Shippeo :

  • Fournir les services Shippeo auxquels vous avez souscrit et/ou que vous utilisez (fourniture d’une démonstration de nos services, réponse à vos demandes d’informations, envoi de la newsletter, envoi des documents téléchargeables, etc.) ;
  • Assurer le bon fonctionnement et la sécurité de notre Site et de nos systèmes d’information, en relation avec nos sous-traitants et partenaires éventuels ;
  • Gérer les fichiers et relations clients ou prospects de Shippeo ;
  • Satisfaire les intérêts légitimes de Shippeo, comme par exemple, pour améliorer la qualité des services Shippeo et du Site ou pour permettre à Shippeo et/ou ses partenaires commerciaux, sauf opposition de votre part, de vous informer de ses nouveautés et offres relatives à ses Services ou de ceux de ses partenaires commerciaux ;
  • Se conformer à la loi, aux règlements, et aux requêtes et ordres légaux applicables à Shippeo.

Article 4 - Transmission des données

Nous nous engageons à ne pas vendre, échanger, louer ou transférer vos Données Personnelles d’une quelconque autre manière, sans votre consentement qui aura été donné après que vous ayez reçu une information préalable, à l’exception des cas énumérés ci-dessous:

Au sein de Shippeo : nous pouvons partager vos Données Personnelles au sein de Shippeo afin d’assurer le bon fonctionnement de notre Site et de fonctionnalités qui y sont rattachées, ainsi que de notre relation avec nos clients, prospects ou utilisateurs du Site ;

Avec des prestataires tiers : nous sommes susceptibles de communiquer vos Données Personnelles à des tiers, dans ou hors de l’Union Européenne, notamment dans le cadre d’offres ou de prestations conjointes de services, ainsi que pour nous aider à exploiter le Site ;

Avec des tiers pour des motifs juridiques: 
Dans le cas où Shippeo serait tenue de se conformer aux lois et aux règlements et/ou aux requêtes et ordres légaux ou si cela est permis par la loi (c’est à dire, pour la protection et la défense des droits, situation qui menace la vie, santé ou la sécurité, etc.).

Nous exigeons toujours de ces tiers qu’ils présentent des garanties de confidentialité et de sécurité suffisantes et qu’ils prennent les mesures physiques, organisationnelles et techniques nécessaires à la protection et la sécurisation de vos Données Personnelles, conformément à la législation en vigueur. Les éventuels transferts de vos Données Personnelles en dehors de l’Union Européenne sont régis par les mécanismes validés par la Commission Européenne ou les autorités compétentes.

Article 5 - Comment nous protégeons vos données personnelles

Shippeo  sécurise vos Données personnelles en mettant en place des mesures physiques, organisationnelles et techniques adéquates afin d’éviter tout accès, altération, utilisation, divulgation, modification ou destruction non autorisé, conformément à la Loi Applicable.Ces mesures incluent notamment l’utilisation d’une technologie de cryptage.

Seuls nos employés et contractuels devant nécessairement traiter vos Données Personnelles conformément aux finalités décrites à l’Article 3 ci-dessus sont autorisés à y accéder dans des conditions strictes de confidentialité et de sécurité.

Bien que Shippeo mette en place toutes les mesures possibles pour protéger vos données personnelles, nous ne pouvons garantir la sécurité des informations transmises sur notre Site lors de leur transit via Internet au moyen d’un protocole non sécurisé.

Article 6 - Vos droits sur vos données personnelles

Accès, rectification, mise à jour et suppression de vos Données Personnelles. Dans les cas prévus par la Loi Applicable, vous pouvez demander à accéder à vos Données Personnelles détenues et traitées par Shippeo, les consulter, en obtenir une copie papier ou électronique et en demander la correction, la mise à jour ou la suppression. Vous pouvez exercer ces droits en adressant une demande écrite, accompagnée d’une copie de votre pièce d’identité aux contacts mentionnés à l’Article 9 « Nous contacter ». Nous nous efforcerons de répondre à vos demandes dans les meilleurs délais et dans les conditions prévues par la loi applicable. Néanmoins, dans certains cas, il est possible que nous ne soyons pas en mesure d’y répondre favorablement afin de respecter nos obligations légales ou contractuelles.

Opposition. 
Vous pouvez, à tout moment, demander à ne plus recevoir d’informations ou d’offres, soit en nous écrivant à l’une des adresses indiquées dans l’Article 9 « Nous contacter », soit suivant le processus de désinscription décrit dans les messages reçus. Dans certains cas, l’exercice de votre droit d’opposition pourra aboutir à une modification des modalités de fourniture de nos services ou du fonctionnement du Site, si vos Données Personnelles sont nécessaires dans le cadre de ceux-ci.

Portabilité. 
Dans les cas prévus par la Loi Applicable, vous pouvez également exercer votre droit à la portabilité, en nous écrivant aux coordonnées indiquées dans l’Article 9 « Nous contacter ». Nous nous efforcerons de répondre à vos demandes dans les meilleurs délais et dans les conditions prévues par la loi applicable. Néanmoins, dans certains cas, il est possible que nous ne soyons pas en mesure d’y répondre favorablement afin de respecter nos obligations légales ou contractuelles.

Réclamation auprès d’une Autorité de Contrôle.
 Sans préjudice de toute autre voie de droit, vous avez le droit d’introduire une réclamation auprès de l’autorité de contrôle du pays de l’Union Européenne dans lequel vous résidez, vous travaillez ou dans lequel vous jugeriez qu’une violation de vos droits aurait été commise.

Article 7 - Utilisation de cookies

7.1 Qu'est-ce qu'un cookie?

Lorsque vous utilisez notre Site, des informations relatives à votre navigation ainsi qu’à votre terminal (ordinateur, tablette, smartphones, etc.) sont susceptibles d’être enregistrées au moyen de petits fichiers texte « Cookies » installés sur votre terminal par le biais de votre navigateur Internet, sous réserve des choix que vous aurez exprimés concernant les Cookies et que vous pourrez modifier à tout moment (voir la section "Vos choix en matière de cookies”, ci-dessous).

Seul l’émetteur d’un Cookie est susceptible d’accéder à ce Cookie et de lire ou de modifier des informations qui y sont contenues. Les informations vous concernant contenues dans les Cookies que nous utilisons ne sont pas transmises à des tiers autres que nos sous-traitants, lorsque cela est nécessaire, à des fins de fourniture de nos Services. Nous ne transmettons pas ces données à d’autres tiers.

7.2 Quels cookies sont utilisés par Shippeo et pour quelles finalités ?

Lorsque vous naviguez sur notre Site, nous et, le cas échéant, les prestataires agissant pour notre compte, pouvons être amenés, sous réserve de vos choix, à installer divers Cookies dans votre terminal, nous permettant de reconnaître le navigateur de votre terminal pendant la durée de validité du Cookie concerné. Les Cookies que nous émettons sont utilisés aux fins décrites ci-dessous, sous réserve des choix que vous aurez exprimés concernant les Cookies et que vous pourrez modifier à tout moment (voir la section "Vos choix en matière de cookies”, ci-dessous).

7.3 Vos choix en matière de cookies

Vous pouvez à tout moment paramétrer votre navigateur pour choisir d’accepter, de restreindre ou de désactiver tout ou partie des Cookies. Vous avez la possibilité de supprimer tous les cookies déjà stockés sur votre ordinateur. Votre navigateur peut également être paramétré pour vous signaler lorsque des Cookies sont déposés dans votre terminal et vous demander de les accepter ou non (au cas par cas ou en totalité). Chaque navigateur est différent, reportez vous au menu « aide » de votre navigateur pour plus d’informations sur la façon dont vous pouvez le paramétrer. Nous vous rappelons toutefois que la désactivation de tout ou partie des Cookies est susceptible de perturber le fonctionnement normal de notre Site et de certaines de ses fonctionnalités.

Le cas échéant, vous pouvez utiliser les outils d’opposition aux cookies déployés par nos prestataires tiers, comme indiqué à la section « Quels cookies sont utilisés par Shippeo et pour quelles finalités ? » ci-dessus.

Article 8 - Délais de conservation des données collectées

Nous conservons vos données personnelles uniquement pendant la durée nécessaire à la satisfaction des différentes finalités définies à l’Article 3 ci-dessus, sauf dans les cas (i) où vous nous demandez de les supprimer avant expiration de cette durée, sous réserve des conditions imposées par la Loi Applicable, et (ii) où la loi nous autorise ou exige de les conserver plus longtemps.

Article 9 - Modification de la politique de confidentialité

Shippeo se réserve le droit d’apporter des modifications la Politique de Confidentialité à tout moment. Vous en serez préalablement averti par la publication d’une notification sur la page d’accueil du Site. Nous vous encourageons à consulter régulièrement cette page pour prendre connaissance des modifications et rester informés sur les mesures que nous prenons pour protéger vos données personnelles. Vous reconnaissez et acceptez qu’il vous incombe de consulter régulièrement notre Site pour prendre connaissance des modifications qui lui sont apportées, notamment au sein de la Politique de Confidentialité.

Article 10 - Nous contacter

Pour exercer vos droits ou toute question relative à la Politique de Confidentialité, veuillez nous contacter à l’adresse e-mail dpo@shippeo.com ou à l’adresse postale 60, rue d'Hauteville, 75010 Paris.

La Politique de Confidentialité a été mise à jour le 09/06/2022.